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Frequently Asked Questions
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What is a Baby or Diaper Cake?
A Diaper Cake is a cake made from disposable diapers or cloth diapers. These inedible cakes are arranged with premium diapers and adorned with baby necessities and essentials and decorated with ribbon. Each tier of the cake contains usable products for the new baby. Diaper cakes are perfect for any baby shower gift or centerpiece. A wonderful gift for the new mom and to welcome baby.
Are Diaper Cakes given only at baby showers?
Diaper Cakes are the perfect present not only for a baby shower, but also as a welcome home baby gift. They can also be brought directly to the hospital for mom and baby as a congratulations present. Diaper cakes can even be custom ordered by choosing your theme or color or for any special occasion. They are one of the most useful and practical gifts to give!
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Do you accept custom orders?
Because each cake is uniquely designed and no two cakes are alike, custom orders are our most popular request! Custom orders can be made by matching a theme or color for your shower or nursery, creating a cake for multiple births, or a special occasion. We will even customize your order from a gift registry. You can custom design your own gift from the website by choosing your theme or color and baby accessories.
Your special requests can also be requested by email at shirley@specialdeliverybabycakes.com or by phone at 913-849-3472. All custom orders must be prepaid by paypal or credit card.
What size diapers do you use?
Our cakes are made with Pampers Swaddlers or Huggies in size 1-2 for babies up to 15 lbs. Our cloth cakes are made from premium cloth diapers. If you have a diaper brand or size preference, please contact us.
Will you ship directly to the gift recipient?
Yes, we will ship directly to the gift recipient. In the checkout process, please indicate the shipping address. However, we do not ship to P.O. Boxes. Also, we have Special Delivery available directly to the hospital for an additional charge.
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What forms of payment are accepted?
We accept Visa, MasterCard, Discover, and American Express via PayPal online. We do not store any credit card information on our site. PayPal is one of the world`s largest and safest websites for secure credit card processing. We also accept credit card payments at our retail location.
What is the shipping method?
To keep shipping cost to a minimum, our cakes are currently shipped through the US Postal Service. However, we do not accept P.O. Boxes as a valid shipping address.
What is the cost of shipping?
Shipping costs are based upon total weight of your order plus packaging. Cost for shipping is calculated online through the checkout process. Also you have an option to pick up your order at the retail location with no shipping costs included.
What size boxes do you use for shipping your Diaper Cakes?
All cakes are wrapped in cello and boxed in white boxes. Single layer diaper cakes are boxed in a 12x10x8 box, 2 Tier and 3 Tier Diaper Cakes are boxed in a 14x14x14 box and 4 Tier and larger Diaper Cakes are boxed in a 12x12x24 box. Diaper Wreaths are boxed in a 18x18x7 hat box.
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How long will it take to receive my order?
You will be notified by email when your order is shipped after your payment processing. All standard orders will usually ship within 72 hours of payment processing. Arrival times are dependent upon destination.
Do you accept rush orders?
Yes, rush orders are accepted. However, we usually require at least 24-36 hours for cake preparation, so to make sure we receive your order, rush orders are only accepted by calling 913-849-3472. If your order requires a shipment earlier than the standard 72 hours, additional shipping charges may apply.
Do you ship internationally?
Currently, we only offer shipping to the USA. If you are outside of the USA, please contact me.
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Do you create items other than diaper cakes?
Yes we do. Our items include diaper wreaths and baby bouquets that include a simple layette to bring baby home. Our towel cakes are a great gift to pamper the new mom, or wedding cakes and kitchen cakes for a wedding shower. All can be ordered and custom designed on the website. Special requests for baby gifts, shower favors and shower supplies as well. We will be adding special personalized embroidery gifts in the near future.
What is your privacy policy?
Our customers are our number one priority and we share your concern about the protection of your personal information online. We vow that your personal information will not be sold to any third party. We use your personal information such as name, email address, physical address, and credit card information for billing and order fulfillment purposes only. No credit card information will ever be stored on our site. We respect your privacy and your right to orders that are safe and secure.
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